Objective:
To obtain a managerial position in the DFW area with a growth oriented, progressive company. To apply my supervisory skills to an environment where they will make a significant impact on the bottom line. The ideal atmosphere would be entrepreneurial and one in which new ideas are welcome and decision making is required.

Profile:
• Fifteen + years of proven experience in a managerial capacity in the food service & hospitality industry.
• Proficient at controlling food and labor costs.
• Strong history of purchasing, receiving, inventory and profit & loss documentation.
• Decisive self-starter with the ability to use independent judgment and work well under pressure.
• Extensive coaching, motivation, training and supervisory experience.
• Continually focused on improving quality of product & service.
• Solid computer skills and extensive technical support knowledge.
• Flexibility and ability to travel.
• Certified Culinary Team Lead, current Serv-Safe certification and Texas Department of Health Certification.

Culvers - General Manager in Training 4/09 - present
Coralville, Iowa
Effectively lead a team to develop maximum sales volume and profit margin. Build business through increased sales, controlled costs, and ensuring a quality and timely product.

Adecco - Technical Support 12/08 - 4/09
Cedar Rapids, Iowa
Provide technical support for computer product creativity for home users. Customer service and sales.

Three Lumps Coffee Co. - Manager 6/2006 - 11/2008
McKinney, Texas
Responsible for planning, organizing, directing and coordinating all resources, staff and store activities. I set targets, plan budgets, control stock, recruit and train associates. I maintain general operations in accordance with company policy.


Heavy's Restaurant - Owner/ Operator 7/2003 - 4/2006
Howe, Texas
Owner of a family friendly, full service restaurant located in Howe, Texas. It was a dine-in (seated 50) carry-out ad drive-through establishment. I handled all operations, food prep, adherence to state inspections, staff, scheduling, ordering, menu, employees, training and general day to day operations of this business.


Sonic Drive-in - Dallas/Texas 6/2001 - 7/2003
Assists the drive-in management in implementing and monitoring the restaurant plan in order to meet established operating standards, sales and profits. Assisting in hiring, training and motivating crew-members, effectively implementing the local store marketing plans, control costs, general management of daily restaurant operations, and providing every customer with outstanding service.


Repair Technician - AT&T Broadband 11/1998 - 6/2001
Plano/Texas
Detect, isolate and repair services provided to customers having difficulty with phone services. Communicate with local exchange carriers, coordinate and document repair efforts with outside technicians and provide ongoing technical support to ensure problem resolution. Handling inbound calls assisting clients with computer hardware, software and networking issues. Network administration duties that entailed resetting passwords, assisting clients in accessing their network via token chains, assisting with entry of payroll information and answering questions concerning benefits and retirement.


AJ&E Seafood - co-owner/ manager 9/1990 - 10/1998
Jacksonville/FL
Managed a fresh seafood restaurant / fish market. Responsible for all facets of business operations to include staff, ordering, product, finances, and advertisement.

Education
8/1980 - 4/1984
Cedar Rapids Prairie
Cedar Rapids, IA


Military Service

Army/ Navy 1984-1990