WORK EXPERIENCE

Culvers Restaurant, Cedar Rapids, Iowa
General Manager
May 2009 - April 2010
As General Manager I was responsible for monitoring food consumption, placing orders with suppliers, monitoring food preparation and scheduling delivery of fresh food and beverages. I resolved customer concerns about food quality or service. I maintained the operating budget, employee records, prepared payroll, and bills. I was financially responsible for totaling receipts and balance against sales, deposited receipts. I recruited, hired, oversaw training and scheduled work hours for all staff.

Three Lumps Coffee Company, McKinney, Texas
Manager
June 2006 - May 2009
I was responsible for planning, organizing, directing and coordinating all resources, staff and store activities. I set targets, plan budgets, control stock, recruit and train associates. I maintain general operations in accordance with company policy.

Heavy's Restaurant, Howe, TX
Owner Operator
July 2003 - January 2007
I owned and operated a family friendly, fast food, small town restaurant located in Howe, Texas. It was a dine-in (seated 50) carry-out ad drive-through establishment. I handled all operations, food prep, adherence to state inspections, staff, scheduling, ordering, menu, employees, training and general day to day operations of this business.

SONIC DRIVE-IN, Dallas, TX
Restaurant/Food Services Manager
July 2001- July 2003
I assisted in the drive-in management in implementing and monitoring the restaurant plan in order to meet established operating standards, sales and profits. I assisted in hiring, training and motivating crew-members, effectively implementing the local store marketing plans, control costs, general management of daily restaurant operations, and providing every customer with outstanding service.

AJ&E Seafood | Jacksonville, FL
Co-Owner
September 1990 - October 1998
Managed a fresh seafood restaurant / fish market. Responsible for all facets of business operations to include staff, ordering, product, finances, and advertisement.

CERTIFICATIONS

Serv-Safe Certification
Certified Team Lead